Accessibility Statement

Last Updated: November 13, 2025

Our Commitment

Window Installers Amarillo is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

Conformance Status

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Accessibility Features

Our website includes the following features to improve accessibility:

Semantic HTML Structure

  • Proper heading hierarchy (H1-H6) for easy navigation
  • Semantic HTML5 elements for better structure and meaning
  • Logical page layout and content organization
  • Landmarks and ARIA labels where appropriate

Images and Media

  • Descriptive alternative text for all meaningful images
  • Decorative images properly marked to be ignored by screen readers
  • Clear, descriptive link text that makes sense out of context

Keyboard Navigation

  • Full keyboard navigation support without requiring a mouse
  • Visible focus indicators to show which element has keyboard focus
  • Logical tab order through page content
  • Skip links to bypass repetitive navigation sections

Color and Contrast

  • Adequate color contrast ratios for text readability
  • Information not conveyed by color alone
  • Readable text sizes with the ability to zoom
  • Clear visual hierarchy and spacing

Forms and Interactions

  • Clear, descriptive labels for all form fields
  • Error messages that are easy to understand and locate
  • Required fields clearly marked
  • Helpful instructions and input format examples

Responsive Design

  • Mobile-responsive design that works on all screen sizes
  • Content reflows properly when zoomed or on small screens
  • Touch targets appropriately sized for mobile devices

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Screen magnification software
  • Voice recognition software
  • Keyboard-only navigation
  • Modern web browsers (Chrome, Firefox, Safari, Edge)

Ongoing Accessibility Efforts

We are committed to maintaining and improving accessibility:

  • Regular accessibility audits and testing with assistive technologies
  • Ongoing staff training on accessibility best practices
  • Incorporating accessibility into our design and development process
  • Updating and improving content and features based on user feedback
  • Monitoring emerging accessibility standards and guidelines

Known Limitations

Despite our best efforts, some limitations may exist. We are actively working to address:

  • Third-party content or plugins that may not be fully accessible
  • Legacy content that is being progressively updated
  • Occasional technical issues that may temporarily affect accessibility

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, have suggestions for improvement, or need assistance accessing any content or features, please contact us:

Accessibility Contact

Phone: (806) 484-1997

We aim to respond to accessibility feedback within 3-5 business days.

Alternative Access Methods

If you have difficulty accessing any part of our website, we are happy to provide the information or services you need through alternative means. We can provide:

  • Information over the phone
  • Email correspondence
  • Alternative document formats upon request
  • Personal assistance with service requests

Assessment and Testing

Window Installers Amarillo regularly tests this website's accessibility using:

  • Automated accessibility scanning tools
  • Manual testing with screen readers and keyboard navigation
  • Real user feedback from people with disabilities
  • Accessibility checklist reviews based on WCAG 2.1 guidelines

Formal Complaints

If you are not satisfied with our response to your accessibility concerns, you may file a formal complaint. Please contact us using the information above, and we will work diligently to address your concerns.

Thank You

Thank you for choosing Window Installers Amarillo. We value all of our customers and are committed to providing an accessible experience for everyone. Your feedback helps us continue improving accessibility for all users.